Check-in and check-out
On arrival the apartments are available from 2 p.m. onwards. If you wish to arrive after 6 p.m. please inform us.
On the day of departure, the apartments have to be left by 10 a.m.
For the swimming pool area, we ask you to bring your own bath towels.
Small pets are welcome in our apartments. However, please consult with us in advance.
The cost for a pet is € 8,00/day without food.
Please note that our house does not have a lift.
Apartments can only be reached by stairs.
At the latest 29 days before the arrival date, the reservation can be cancelled by the guest without payment of a cancellation fee.
In case of cancellation within the last 28 days before the start of the journey, 100% of the booking value will be charged for days booked without board, which cannot be passed on to other guests.
If the booked apartment is not taken over for the agreed period without cancellation, the guest is obliged to pay 100% of the agreed total price.
Regulation in case of early departure of the guest
In case of early departure or late arrival the full amount will be charged. We recommend that you book travel cancellation insurance. This way the cancellation fees can be covered and you can look forward to your holiday without any worries.
You can take out the insurance policy directly on the following website: Europäische Reiseversicherung ».
Please note: the booking is binding upon payment of a deposit (booking security) and the sending of the booking confirmation.
The deposit is not refundable in case of cancellation.
In South Tyrol the local tax is charged (€ 0.85 per person/day), except for children up to 14 years of age. The local tax is not included in the price.