At the latest 29 days before the arrival date, the reservation can be cancelled by the guest without payment of a cancellation fee.
In case of cancellation within the last 28 days before the start of the journey, 100% of the booking value will be charged for days booked without board, which cannot be passed on to other guests.
If the booked apartment is not taken over for the agreed period without cancellation, the guest is obliged to pay 100% of the agreed total price.
COVID - cancellation conditions
If, due to Covid, the start of the vacation is not possible in the following cases: of an official travel warning for South Tyrol/Italy, in case of llness with/by Corona or affected by quarantine measures you can also cancel your holiday at short notice and free of charge. These booking conditions are valid until revocation/termination.
Regulation in case of early departure of the guest
In case of early departure or late arrival the full amount will be charged. We recommend that you book travel cancellation insurance. This way the cancellation fees can be covered and you can look forward to your holiday without any worries.